Member Engagement & Events Specialist

Member Engagement & Events Specialist
Anne Arundel County Chamber of Commerce
Full-Time, Salary Range:| $50,000–$60,000/
Reports to: CEO, Anne Arundel County Chamber of Commerce
Location: Annapolis, Maryland (Hybrid)

About the Role
The Anne Arundel County Chamber of Commerce is looking for a highly organized, people-focused professional who thrives in a fast-paced, relationship-driven environment.
This role sits at the center of our member experience—supporting onboarding, managing communications, and bringing events to life. If you enjoy connecting with people, keeping multiple moving pieces on track, and making sure no detail falls through the cracks, this could be a great fit.
Why This Role Matters
You are often the first and most consistent touchpoint our members have with the Chamber. Your ability to stay organized, responsive, and thoughtful directly impacts how connected and supported our business community feels. We pride ourselves on ensuring a top-notch member experience, and this role is aimed at delivering that service consistently.
What You’ll Be Doing
This is a hands-on, highly interactive role where no two days look the same.
You’ll be responsible for:
● Onboarding new members and ensuring they feel welcomed, informed, and connected from day one
● Managing member communications, including responding to calls, emails, updating contacts, ensuring accurate information in CRM and on website, as well as publishing the weekly e-newsletter
● Supporting a high-quality member experience, making sure members know how to engage and get value from the Chamber
● Coordinating event logistics, including registrations, vendor coordination, materials, and on-site support
● Membership & Event Marketing support, creating content (posts, reels, stories) to promote members, sponsors and events on Chamber’s social media platforms
● Supporting and attending events, which may include early mornings, evenings, and an occasional weekend
● Juggling multiple priorities at once—from member needs to event details to internal coordination
What We’re Looking For
This role is ideal for someone who is:
● Extremely organized and detail-oriented
● Comfortable multitasking and shifting priorities quickly
● Naturally responsive and service-minded with members and partners
● A strong communicator who can manage emails, logistics, and relationships with ease
● Energized by being around people and in the community
Experience That Will Set You Apart
● Experience working with CRM systems, WordPress, Google Suite, Microsoft Office, Social Media Platforms, Canva, AI, as well as other technology platforms.
● Background in events, membership organizations, hospitality, or customer-facing roles
● Experience supporting small businesses or non-profit community organizations
Schedule & Expectations
● Availability for early morning, evening, and an occasional weekend event is required
● Hybrid work environment, with regular in-person presence for events and meetings

Apply and submit resume here: https://wkf.ms/4ciPlM9